• FAQ
    How can I play poker at NordicBet?

    First you need to open up a NordicBet account. After you have created your account, you can choose our Instant play, or download our poker client. Once you open up the client, you will be asked to choose a Poker Alias. This Alias will be shown to players when you are playing poker.

    Now that I am ready to play, how do I make a deposit?

    You can deposit money through www.Nordicbet.com, or click on Cashier in the Poker Client. Once money has been deposited, you will be able to play poker through our client.

    What games do you offer?

    We offer 8 different games at NordicBet. These are: Texas Hold’em, Omaha, Omaha High/Low, 7-card stud, 7-card stud High/Low, 5-card draw and 2-7 triple draw.

    You can also play Casino games in the Poker Client.

    What is the NordicBet Poker Reward system?

    Here at NordicBet, we would like to reward our players for playing with us. Every month you will be able to reach our top level tiers, and earn the extra benefits. We can offer up to 56% value back in our system, through cashback, bonuses, free casino spins & free sport bets.

    Our tiers consists of Bronze, Silver, Gold & Elite.

    How do I become a part of the reward system and what benefits I am eligible for?

    Every player is automatically part of the system By playing at NordicBet, you will generate Poker Points for every € you rake at our tables.

    Read more about Poker Reward Program here

    What is the NordicBet Poker Reward system?

    Here at NordicBet, we would like to reward our players for playing with us. Every month you will be able to reach our top level tiers, and earn the extra benefits. We can offer up to 56% value back in our system, through cashback, bonuses, free casino spins & free sport bets.

    Our tiers consists of Bronze, Silver, Gold & Elite.

    How do I receive my Rakeback?

    In new NordicBet Poker rakeback is replaced with Poker Reward Program. Read more about Poker Reward Program here

    What is Rake?

    The Rake is an amount of money taken by the House from all players as a payment for hosting the games. However, if there is no flop, no rake will be taken from the pot.

    How much rake is taken from each pot?

    The rake is defined below for each game based on the blinds and will also vary depending on the number of players. We do not charge rake if there isn’t a flop.

    The rake structure looks like this:

    If 5 or more players are dealt in, then the cap is 3 big blinds or €3, whichever is lower:


    Stakes

    Cap

    €0.01 / €0.02

    €0.06

    €0.02 / €0.04

    €0.12

    €0.05 / €0.10

    €0.3

    €0.10 / €0.20

    €0.6

    €0.25 / €0.50

    €1.5

    €0.50 / €1 and higher

    €3


    If 3-4 players are dealt in, then the cap is 2 big blinds or €3, whichever is lower:

    Stakes

    Cap

    €0.01 / €0.02

    €0.04

    €0.02 / €0.04

    €0.08

    €0.05 / €0.10

    €0.2

    €0.10 / €0.20

    €0.4

    €0.25 / €0.50

    €1

    €0.50 / €1

    €2

    €1 / €2 and higher

    €3


    If only 2 players are dealt in, then the cap is 1 big blind or €2, whichever is lower:

    Stakes

    Cap

    €0.01 / €0.02

    €0.02

    €0.02 / €0.04

    €0.04

    €0.05 / €0.10

    €0.1

    €0.10 / €0.20

    €0.2

    €0.25 / €0.50

    €0.5

    €0.50 / €1

    €1

    €1 / €2 and higher

    €2

    How does the single poker wallet and currency exchange rate work?

    The single poker wallet allows you to have a bird’s eye view over the money in your account, making it easier for you to play on any real money game of your choice. Forget about transferring money to and from your main account into a separate Poker wallet. Your main wallet will be set in your local currency whilst we will always use EURO for Poker by Microgaming.

    When you make a buy-in into a tournament in EURO rest assured that you will have the most up-to-date exchange rate provided by the bank. This rate is updated every 6 hours. It will also be locked until you finish that specific game session meaning, when leaving the table you will get the exact same rate regardless if this has gone up or down during this time.

    As an example, if you have 1000 Swedish Kroners in your account and you buy into a tournament for 20 EURO, the exchange rate of that particular moment will be applied and the remaining money appearing in the poker client will be adjusted, giving you a balance that would appear in EURO. The money in your main account however will always appear in Swedish Kroners as a standard rule. As a customer this is a positive option for you as your single wallet will always remain in Swedish Kroners meaning you will not be affected by any possible fluctuating exchange rates while you play. Now, you can benefit from an updated daily exchange rate instead of just locking up your money in a EUR poker wallet for a long period of time.

    What happens if I’m disconnected while playing?

    If you get disconnected during play the software will attempt to reconnect you automatically and return you back to your seat.

    If you do not act when it is your turn while still in the pot you will be marked away thus check if possible and fold to any bet.

    In the unfortunate event in which you cannot act due to a disconnection you might get treated as “Artificial All-in”, which means that you will be marked as all-in as if you have run out of chips when you placed your last bet/called and thus only be eligible for the pot up to the point when you last invested money. Please note that “Artificial all-ins” only can occur in Fixed Limit ring games and not in any other betting types (Pot Limit, No Limit etc) or in tournaments.

    What should I do if I lose my connection in the middle of a tournament?

    Try to log back on again as soon as possible. You will still be seated at your table and will be check/folded until you return. The game runs on autopilot until you login again. Artificial all-ins do not occur in tournaments.

    My tournament table froze but I can’t sit back into the game?

    It is not uncommon when you are timed out and your session expired. The important thing is to rejoin the tournament quickly. Quickly close the game window (table) and restart the lobby (game client). You can then rejoin the tournament while our system checks/folds your hands for you. You do not lose anything except the blinds when it’s your turn to post them.

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